Customer Care
Welcome to Jorie Breonn
New to our site?
  • For tips on navigating our product categories + collections, browse the links under 'SHOPPING AT JB' to your left.
  • Every order that you place on the Jorie Breonn website is completely secure.
  • Create an account with us and subscribe (below in the Site footer) to receive our emails: We will send exclusive discounts, advanced notice of sales, new collections, launches and other Jorie Breonn news.
  • We make returns quick and easy. Check out our Return + Refund Policies.
  • Save time and complete orders faster by storing checkout information in Your Account.
  • We want you to thoroughly enjoy your experience each time you browse our Site. Always feel free to reach out to us at 646.504.0633 with any questions or concerns. We would love to hear from you!
Frequently Asked Questions
Domestic
Priority Shipping
$8
Delivery in 1-3 business days
Express Shipping
$24
Delivery in 1 business day
Canada
Priority Shipping
$22
Delivery in 6-10 business days
Express Shipping
$36
Delivery in 3-5 business days
International
Priority Shipping
$26
Delivery in 6-10 business days
Express Shipping
$46
Delivery in 3-5 business days
Free Shipping Worldwide
Orders of four (4) or more pieces are, subject to certain limitations, always eligible for free priority shipping worldwide.
Our fulfillment system automatically recognizes the extent to which an item added to your shopping bag counts toward unlocking free shipping. For example, four-letter ring Knockout sets are recognized as four (4) pieces and as such always ship free. Similarly, three-letter ring sets are recognized as three (3) pieces so an additional item would need to be added to your shopping bag for the order to be eligible for complimentary shipping. Please note, that TWO Knockout earrings is considered one (1) item and as such a single stud or drop earring added to your shopping bag only counts as one-half (½) of an item.
The free shipping will be automatically applied at checkout. Unfortunately, we are unable to combine orders so all items items must be part of the same order and ship together. Gift vouchers and eGift cards always ship free and as such do not count toward the four items necessary to receive free shipping.
Should you wish to upgrade an order eligible for complimentary Priority Shipping to Express Shipping you may do so by selecting the express shipping option at checkout which reflects a reduced Express Shipping rate.
General Information
Delivery times begin one business day after the day that you place your order for in-stock items and one business day after made to order items are dispatched (typically 2-3 weeks from your order date). USPS is our courier for all shipments. You will receive an email with a Tracking Number once your package has been shipped, approximately one business day from your order date for in-stock items and 2-3 weeks from your order date for made to order items.
Should you need to delay or alter shipment timing, please contact us at 646.504.0633 to coordinate.
Returns + Exchanges
We want you to be completely satisfied with your purchase from Jorie Breonn. If for any reason you are not satisfied with your order, you may return any UNUSED, UNWORN Product within twenty (20) days from the date of delivery. Before sending any Product back to us, please make certain to adhere to the following process:
  • You must notify Jorie Breonn by email (returns@joriebreonn.com) within twenty (20) days of accepting delivery of the Product to obtain a "RMA" (Return Merchandise Authorization) number. Alternatively you may call us directly at 646.504.0633.
  • You must provide "proof of purchase," represented by any one of the following: your purchase invoice, bank statement, email order confirmation from Jorie Breonn or a delivery note. Proof of purchase must be emailed to returns@joriebreonn.com prior to receiving a RMA number.
  • The Product must be returned to the address provided to you upon obtaining a RMA number. For International returns, you must mark "Return" on the courier company's consignment so that the Product does not attract possible customs duties and/or taxes again.
  • You must return the Product in its original condition.
  • You are responsible for arranging any insurance on the Product.
  • You are responsible for any shipping costs associated with return of the Product.
Refund Policy
We will refund the purchase price for the Product, less any original shipping costs, within approximately three (3) business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site. If you paid by credit card, refund time will depend upon the individual credit or debit card company’s policies. WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS SITE AS NON-RETURNABLE OR FINAL SALE.
Gift Vouchers + eGift Cards
Once purchased, gift vouchers and eGift cards cannot be returned or refunded.
Warranties
All Jorie Breonn products come with a six (6) month limited warranty. You acknowledge that the Product requires special maintenance as outlined in the care instructions included within your item(s) original packaging. Jorie Breonn will not be liable for damage caused by any failure by you to maintain and care for the Product properly. Please note that actual colors may vary slightly from those displayed by your computer monitor.
The Trade Practices Act of 1974 may confer rights and remedies on you which cannot be excluded, restricted or modified ("Non-excludable Rights"). Notwithstanding any other term in this Agreement, Jorie Breonn does not exclude any Non-excludable Rights but does exclude all other conditions and warranties, whether implied by custom, law or statute.
If you wish to return a faulty or damaged Product, Jorie Breonn will gladly repair, exchange or refund the original piece in accordance with the following process:
  • You must notify Jorie Breonn by email (returns@joriebreonn.com) within six (6) months of accepting delivery of the Product to obtain a "RMA" (Return Merchandise Authorization) number. Alternatively you may call us directly at 646.504.0633.
  • You must provide "proof of purchase," represented by any one of the following: your purchase invoice, bank statement, email confirmation from Jorie Breonn or a delivery note. Proof of purchase must be emailed to returns@joriebreonn.com prior to receiving a RMA number.
  • The Product must be returned to the addresses provided to you upon obtaining a RMA number. For International returns, you must mark "Return" on the courier company's consignment so that the Product does not attract possible customs duties and/or taxes again.
  • You are responsible for arranging any insurance on the Product.
  • You are responsible for any shipping costs associated with return of the Product.
Upon confirmation of adherence to the aforementioned process, Jorie Breonn will refund the purchase price to you in full, replace the Product or exchange it for a different Product. Refunds can only be credited back to the credit card that was used to make the original purchase. Your refund will be credited back to the same payment method used to make the original purchase on the Site. If you paid by credit card, refund time will depend upon the individual credit or debit card company’s policies.
Exchanges are only possible if the item is still available. Jorie Breonn can only exchange faulty items for the same item in the same style, subject to availability. If you wish to make an exchange, please indicate so when requesting your RMA number.
Secure Shopping
Orders placed on our site are encrypted using SSL technology, ensuring that your transactions are protected. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server. In order for SSL security to work, you must use an SSL enabled browser. Most browsers, version 3.x and later, support SSL. Further, to ensure that your personal data is protected at all times, we utilize SSL technology on EVERY page as can be identified by the symbol and the "https" URL prefix in your browser address bar. If you have any concerns about ordering electronically, feel free to call us at 646.504.0633 and we will gladly take your order over the phone.
To safeguard your credit card purchases, you will be asked to enter your CVV code for every order. Jorie Breonn may conduct anti-fraud checks before approving a transaction and for greater protection, we may contact you for further details before confirming your order.
Secure Sockets Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.
Account Registration
You do not need to register to make a purchase on joriebreonn.com however, we suggest that you do create an account to access exclusive areas and services available only to our registered customers.
Already have an account? Please sign in.
Password Retrieval
Forget your password? Enter the email address that you registred with and we will send you a link to create a new password.

Payment
Payment Methods
Jorie Breonn accepts the following payment methods:
  • Credit Card - Visa, MasterCard, American Express and Discover.
    The total purchase price will be charged to your card upon completion of checkout. Jorie Breonn allows you to securely save your billing and shipping addresses so that you do not have to re-enter them each time for future purchases.
While you may select to change the default display currency while shopping on joriebreonn.com, all prices are charged in United States Dollars (USD). If applicable, the exact exchange rate you will pay is determined by the bank that has issued your credit card. In general, it will closely mirror the going exchange rate. Xe.com features a quick, easy and free foreign exchange rate calculation using up-to-the-minute exchange rates.
Secure Shopping
Orders placed on our site are encrypted using SSL technology, ensuring that your transactions are protected. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server. In order for SSL security to work, you must use an SSL enabled browser. Most browsers, version 3.x and later, support SSL. Further, to ensure that your personal data is protected at all times, we utilize SSL technology on EVERY page as can be identified by the symbol and the "https" URL prefix in your browser address bar. If you have any concerns about ordering electronically, feel free to call us at 646.504.0633 and we will gladly take your order over the phone.
To safeguard your credit card purchases, you will be asked to enter your CVV code for every order. Jorie Breonn may conduct anti-fraud checks before approving a transaction and for greater protection, we may contact you for further details before confirming your order.
Secure Sockets Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.
Cancellations
Once an order is submitted we are unable to change or cancel the order after it has entered our production queue (typically within 1-3 hours of order submission). If you have questions about an order that you have just placed, please contact us directly via email at orders@joriebreonn.com or by phone at 646.504.0633 between 8:30am and 6pm EST.
Shipping
Domestic
Priority Shipping
$8
Delivery in 1-3 business days
Express Shipping
$24
Delivery in 1 business day
Canada
Priority Shipping
$22
Delivery in 6-10 business days
Express Shipping
$36
Delivery in 3-5 business days
International
Priority Shipping
$26
Delivery in 6-10 business days
Express Shipping
$46
Delivery in 3-5 business days
Free Shipping Worldwide
Orders of four (4) or more pieces are, subject to certain limitations, always eligible for free priority shipping worldwide.
Our fulfillment system automatically recognizes the extent to which an item added to your shopping bag counts toward unlocking free shipping. For example, four-letter ring Knockout sets are recognized as four (4) pieces and as such always ship free. Similarly, three-letter ring sets are recognized as three (3) pieces so an additional item would need to be added to your shopping bag for the order to be eligible for complimentary shipping. Please note, that TWO Knockout earrings is considered one (1) item and as such a single stud or drop earring added to your shopping bag only counts as one-half (½) of an item.
The free shipping will be automatically applied at checkout. Unfortunately, we are unable to combine orders so all items items must be part of the same order and ship together. Gift vouchers and eGift cards always ship free and as such do not count toward the four items necessary to receive free shipping.
Should you wish to upgrade an order eligible for complimentary Priority Shipping to Express Shipping you may do so by selecting the express shipping option at checkout which reflects a reduced Express Shipping rate.
General Information
Delivery times begin one business day after the day that you place your order for in-stock items and one business day after made to order items are dispatched (typically 2-3 weeks from your order date). USPS is our courier for all shipments. You will receive an email with a Tracking Number once your package has been shipped, approximately one business day from your order date for in-stock items and 2-3 weeks from your order date for made to order items.
Should you need to delay or alter shipment timing, please contact us at 646.504.0633 to coordinate.
Returns + Refunds
Returns + Exchanges
We want you to be completely satisfied with your purchase from Jorie Breonn. If for any reason you are not satisfied with your order, you may return any UNUSED, UNWORN Product within twenty (20) days from the date of delivery. Before sending any Product back to us, please make certain to adhere to the following process:
  • You must notify Jorie Breonn by email (returns@joriebreonn.com) within twenty (20) days of accepting delivery of the Product to obtain a "RMA" (Return Merchandise Authorization) number. Alternatively you may call us directly at 646.504.0633.
  • You must provide "proof of purchase," represented by any one of the following: your purchase invoice, bank statement, email order confirmation from Jorie Breonn or a delivery note. Proof of purchase must be emailed to returns@joriebreonn.com prior to receiving a RMA number.
  • The Product must be returned to the address provided to you upon obtaining a RMA number. For International returns, you must mark "Return" on the courier company's consignment so that the Product does not attract possible customs duties and/or taxes again.
  • You must return the Product in its original condition.
  • You are responsible for arranging any insurance on the Product.
  • You are responsible for any shipping costs associated with return of the Product.
Refund Policy
We will refund the purchase price for the Product, less any original shipping costs, within approximately three (3) business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site. If you paid by credit card, refund time will depend upon the individual credit or debit card company’s policies. WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS SITE AS NON-RETURNABLE OR FINAL SALE.
Gift Vouchers + eGift Cards
Once purchased, gift vouchers and eGift cards cannot be returned or refunded.
Warranties
All Jorie Breonn products come with a six (6) month limited warranty. You acknowledge that the Product requires special maintenance as outlined in the care instructions included within your item(s) original packaging. Jorie Breonn will not be liable for damage caused by any failure by you to maintain and care for the Product properly. Please note that actual colors may vary slightly from those displayed by your computer monitor.
The Trade Practices Act of 1974 may confer rights and remedies on you which cannot be excluded, restricted or modified ("Non-excludable Rights"). Notwithstanding any other term in this Agreement, Jorie Breonn does not exclude any Non-excludable Rights but does exclude all other conditions and warranties, whether implied by custom, law or statute.
If you wish to return a faulty or damaged Product, Jorie Breonn will gladly repair, exchange or refund the original piece in accordance with the following process:
  • You must notify Jorie Breonn by email (returns@joriebreonn.com) within six (6) months of accepting delivery of the Product to obtain a "RMA" (Return Merchandise Authorization) number. Alternatively you may call us directly at 646.504.0633.
  • You must provide "proof of purchase," represented by any one of the following: your purchase invoice, bank statement, email confirmation from Jorie Breonn or a delivery note. Proof of purchase must be emailed to returns@joriebreonn.com prior to receiving a RMA number.
  • The Product must be returned to the addresses provided to you upon obtaining a RMA number. For International returns, you must mark "Return" on the courier company's consignment so that the Product does not attract possible customs duties and/or taxes again.
  • You are responsible for arranging any insurance on the Product.
  • You are responsible for any shipping costs associated with return of the Product.
Upon confirmation of adherence to the aforementioned process, Jorie Breonn will refund the purchase price to you in full, replace the Product or exchange it for a different Product. Refunds can only be credited back to the credit card that was used to make the original purchase. Your refund will be credited back to the same payment method used to make the original purchase on the Site. If you paid by credit card, refund time will depend upon the individual credit or debit card company’s policies.
Exchanges are only possible if the item is still available. Jorie Breonn can only exchange faulty items for the same item in the same style, subject to availability. If you wish to make an exchange, please indicate so when requesting your RMA number.
Shopping
Account Registration
You do not need to register to make a purchase on joriebreonn.com however, we suggest that you do create an account to access exclusive areas and services available only to our registered customers.
Already registered? Please sign in.
Product Search
To easily browse our catalog, simply select a category under the 'SHOP' dropdown menu found on our main navigation menu. If you are looking for something more specific, use our filters found on every category/collection page or enter relevant keywords in our website search tool accesible by clicking the icon found in the upper right of the Site header.
Product Information
On each product page, you will find a detailed product description and all available sizes for the particular item. Mouseover the main product image to zoom in and evaluate each peice in greater detail.
How to order
  • On the product detail page, select the desired size (and color/metal if applicable) of the item.
  • Add the product to your Shopping Bag.
  • Once you have finished shopping, click on shopping bag icon in the upper right of the Site header.
  • After reviewing the item(s) in your shopping bag, click the "Proceed To Checkout" button.
  • Enter your shipping and billing address details and on the following page, a discount/promo code (if applicable) and your payment information.
  • Check that the information you entered is correct and click the 'Complete My Purchase' button.
Shortly after submitting your order, you will receive a confirmation email containting the details of your purcahse. As soon as the order ships we will notify you with another confirmation email that will also include a USPS tracking number.
Your Account
Account Registration
You do not need to register to make a purchase on joriebreonn.com however, we suggest that you do create an account to access exclusive areas and services available only to our registered customers.
Already have an account? Please sign in.
Password Retrieval
Forget your password? Enter the email address that you registred with and we will send you a link to create a new password.

VIP email list
We offer those who sign up for our VIP Email List exclusive discounts, advanced notice of sales, new collections and launches, access to limited edition pieces and the opportunity to 'stay in the know' as we regularly share other exciting Jorie Breonn news.
(Please note: the email addresses that we collect are only used internally. We respect your privacy rights and will not sell or rent your email address to other companies. If you would like to be removed from our email list you can do so by unsubscribing via the link at the bottom of the emails sent to you.)
If you would like to join, you may subscribe below.
[[ MAIL CHIMP HERE ]]
Size Guides
International Ring Conversions
You may select the appropriate size for each item on its product detail page prior to adding it to your shopping bag. Our default measurement is US; find the right fit for you with the help of our international ring size guide.
US, CA 3 4 5 6 7 8 9 10 11 12
AU, UK F M O Q Y
DE, RU 14 15 15¾ 16½ 17¼ 18 19 20 20¾ 21¼
CN, IN, JP 4 7 9 12 14 16 18 20 23 25
Click Pdf  to view and/or print a more comprehesive chart that includes intermediate sizes and additional locales.
Knockout Ring Sets
Knockout Ring sets (4 rings) are sold as: S/M, M/L, L/XL and XL/XXL with each individual ring sized as per the table below. We are more than happy to accomodate any deviation(s) to our standard grouping that you may require. For example, let's say that you have added the 'L-O-V-E Letter Ring Set' to your bag in M/L but would prefer the pointer finger ring ("L") be a 7 instead of the standard 8. In the 'Special Instructions' input box on the shopping bag page, simply notify us of your preferred sizing for EACH letter, like so: L-7, O-8, V-6, E-4.
KO RING SETS (US) Pointer Middle Ring Pinky
S/M 7 7 5 3
M/L 8 8 6 4
L/XL 10 10 8 6
XL/XXL 12 12 10 8
Adjustable Rings
Some of our rings have a split bottom and as such will enable you to adjust those rings approximately one-half US size in either direction.
Help with Sizing
Most individual's ring size changes by season so in cases where our customers current measurement falls between half sizes, the vast majority opt for the HIGHER size. Please do not hesitate to reach out to us with any questions regarding (or for assistance with) sizing.
Care + Maintenance
General
As is common of all precious and semi-precious metals, our pieces will naturally tarnish over time resulting in a nice, antique-like finish or in surface color changes. To restore the original luster of your piece, simply use a polishing cloth and a jewelry cleaner that is clearly labeled for use with your specific metal.
Brass
Exercise extra care with brass pieces as the surface may wear over time - especially when subjected to constant friction or scratching.
Due to a non-harmful chemical reaction between the metal and either sweat or certain hand lotions, your brass piece may take on a greenish hue or turn your skin green at any point of contact. You may help prevent this by regularly cleaning your brass pieces with a polishing cloth or by applying clear nail polish to any surface that may touch your skin.
Jorie Breonn brass consists of 80% copper, 15% zinc and 5% tin.
Contact Us
We will respond to your email within 24 hours, Monday through Friday and by Monday afternoon for messages received over the weekend.
You can also call us directly at 646.504.0633, Monday through Friday from 8:30am to 6pm EST, excluding holidays.
Drop us a line

Customer Inquiries
646.504.0633
hello@joriebreonn.com
Wholesale Inquiries
646.504.0633
sales@joriebreonn.com
Public Relations
646.504.0633
pr@joriebreonn.com