Free Domestic Shipping
Enjoy complimentary USPS Priority Mail shipping on all domestic orders of $150 or more! Should you wish to upgrade your $150+ order to USPS Priority Mail Express shipping you may do so by selecting the 'USPS Priority Mail Express Upgrade' option at checkout which reflects the full Express rate less the complimentary Priority rate.
Dispatch + Transit Timeframes
Most items on our website are made-to-order and will be dispatched (ready to ship) within 3 weeks. Specific timeframes are indicated within the 'DISPATCH' tab found on every product page. Listed delivery transit timeframes are estimates and begin one business day after the day that you place your order for in-stock items and one business day after made-to-order items are dispatched.
USPS is our preferred domestic shipping partner. We ship internationally via Express services provided by DHL and UPS. You will receive an email with a tracking number when your package ships. Orders may be split and sent to multiple addresses if you purchase the additional shipping label(s). Should you need to delay or alter shipment timing, or arrange to split an order, please contact us at firstname.lastname@example.org
Customs, Duties + Other Fees
The shipping fee that you pay at checkout does NOT include or cover any additional duties, customs, taxes or other such fees that may be levied by your local government upon the parcel's arrival to your country. We trust that you are familiar with the practices of your particular locale as it pertains to parcels received from the US and any such charges are not covered nor will be reimbursed by us.
All international parcels are fully insured, so should your item be lost in transit we will file a claim and, at your direction, either resend your piece(s) or issue you a refund. Insurance claims cannot be filed until the tracking data fails to update for a minimum of four (4) weeks.